Peloton Resistance Not Working – Reasons & How to Fix

Written by Dan Paul
Updated on
Why Peloton Resistance Isn't Working

Indoor cycling is one of the most popular home fitness exercise types. Surely Peloton with Bike and Bike+ just achieved another level in this industry. 

Resistance simulates the intensity of riding on different terrains, thus determining the toughness of your workouts. When your Peloton resistance is not working as it should, it can disrupt your fitness regimen and negatively impact your progress. It can even affect your weight loss journey and prevent finding right Peloton power zone. This article will walk you through the nuances of understanding, diagnosing, and fixing this issue independently. 

Understanding Peloton Resistance

How the Peloton Resistance Knob Works

The resistance feature on your Peloton Bike is not merely a knob or setting; it is a key to unlocking the full potential of your workouts. The more you twist the knob to the right, the harder you’ll have to pedal, similar to the feeling of biking uphill or against the wind. 

This knob manipulates a magnetic field that increases or decreases resistance on the flywheel, ultimately controlling your workout intensity. Thus, when the Peloton resistance is not working, you lose this control, and your workouts can become less effective.

How to Use and Check Resistance on the Peloton Bike

Using the resistance feature optimally requires understanding its correct operation. The resistance knob, conveniently located beneath the handlebars, turns right to increase resistance, making your pedaling more challenging, and left to decrease resistance, easing your pedaling effort. On your Peloton tablet display, you can view your resistance level as a percentage that changes quickly with knob adjustments.

Recognizing when your bike needs Calibration can be tricky, but there are several indications to watch out for. If pedaling feels unnaturally hard or easy for the indicated resistance level, or if the resistance doesn’t seem to change much despite knob adjustments, these could be signs of miscalibration. If such issues arise, your Peloton resistance is not working properly, and Calibration may be necessary.

Troubleshooting and Fixing Peloton Resistance Issues

Identifying Common Resistance Problems

Many signs can indicate that your Peloton resistance is not working as expected. The resistance may be consistently too high or too low, irrespective of your adjustments. 

Alternatively, the knob might seem unresponsive, failing to alter resistance levels, or overly responsive, making abrupt and drastic changes. 

These issues can significantly disrupt your Peloton experience and may require immediate attention to restore optimal functioning.

How to Fix Peloton Bike Resistance Issues on Your Own

Before you consider seeking professional assistance, there are a few steps you can take to fix resistance problems yourself. First, ensure that your bike is clean and well-maintained. Dirt and dust can get lodged in the resistance knob, hindering its operation. 

Regular cleaning prevents this issue and keeps your bike’s resistance functioning smoothly.

If cleaning doesn’t resolve the issue and your bike’s resistance is still not working, you might need to examine the internal components. This process may involve inspecting whether you have loose connection in the cables linked to the resistance knob or checking for any potential damage. Tightening these connections can sometimes resolve resistance issues.

How to calibrate Peloton

How to Manually Calibrate the Peloton

Calibrating your Peloton manually could be an effective way to fix any resistance issues. To do this:

  1. Navigate to your bike settings on the touchscreen.
  2. From there, select ‘Device Settings,’ then ‘Calibration
  3. Follow the on-screen instructions, ensuring that the resistance knob is fully turned to the left before starting.

After Calibration, your resistance should ideally correspond with the indicated levels and respond appropriately to knob adjustments.

How to Calibrate your Peloton Bike with Calibration Kit

If calibration in the settings menu didn’t help you then probably you need a calibration kit. For that you have to contact Peloton support team. This can be done on their website or contacting calling them (866) 679-9129.

After you have received your Peloton calibration tool kit, please follow steps below:

  1. View the Bike calibration video
  2. Start using a Phillips head screwdriver, 3mm and 4mm Allen keys to remove the water bottle holder and sweat guard.
  3. On the console, tap the three dots in the bottom right corner, then select “About.”
  4. Tap the top right corner 10-20 times in the pop-up box until the sensor calibration screen appears.
  5. You’ll see a message saying, “Welcome to Sensor Calibration!” Tap “Get Started.” Turn the resistance knob to the left and tap “calibrate.”
  6. After completing the minimum resistance calibration, proceed to calibrate the maximum resistance. Turn the knob to the right.
  7. Once the max resistance calibration is done, tap “done” and turn the knob to the left again.
  8. Place the calibration wedge tool between the 2nd and 3rd magnets on the flywheel, and turn the knob until it rests on the wedge.
  9. Remove the wedge tool and place both white disks under the resistance knob.
  10. Ensure that the lines on both pieces align and face the bike’s neck.
  11. Tap “next” on the screen to start the 31-step calibration.
  12. Press “set” and turn the knob in quarter-turn increments until the calibration is complete.
  13. Power off the screen and unplug the bike. Reattach the water bottle holder and sweat guard.
  14. Now, take a class and check if the resistance and cadence levels have been successfully updated and read accurately.

How to Calibrate Your Peloton Bike+

The Peloton Bike+ boasts an advanced automatic resistance system operated by a digitally-controlled brake. This innovative system automatically calibrates itself when you first use the bike, eliminating the need for manual calibration.

If you encounter any problems with your Bike+ resistance or output, a simple power cycle can often resolve the issue. Just unplug the bike and then plug it back in. As you power on the Bike+, the Homing process will initiate to ensure the brake functions correctly. During this process, you might hear some movement from the brake motor, which is completely normal.

If none of the above helped your original Peloton bike or you’re unsure about the steps, please contact peloton customer support. According to our experience, Peloton customer support team might suggest you a complete factory reset to ensure that none of the software issues are related to the calibration tool. If you’re unsure how to do a factory reset, please read our comprehensive step by step guide.

Advanced Peloton Features

How Peloton Automatically Adjusts Resistance

One of the advanced features of Peloton bikes is the Auto-Follow system. When enabled during classes, this system automatically adjusts your bike’s resistance based on the instructor’s guidelines. This feature ensures that you’re adhering to the desired workout intensity. However, if your Peloton resistance is not working correctly, you might notice discrepancies in the auto-adjust feature, warranting Calibration or further troubleshooting.

Fixing Peloton Metrics Not Working on Apple Watch

Many users love integrating their Peloton workouts with their Apple Watch to track metrics more conveniently. If you need help with this, ensure that your watch’s Peloton app is up-to-date. If the problem persists, according to many Peloton users, unpairing and repairing your watch with the Peloton can fix the problem. If these steps don’t resolve the issue, contacting Peloton customer support is best.


In conclusion, the resistance feature is undeniably significant in your Peloton experience. It greatly impacts your workout intensity and your overall fitness journey. Keeping this feature in optimal condition is paramount to getting the most out of your Peloton workouts. By promptly recognizing and addressing issues, you can ensure that instances of Peloton resistance not working become rare disruptions rather than common occurrences. So, enjoy your ride and remember – each workout is an opportunity to become stronger, and every challenge overcome, including a malfunctioning resistance, is a testament to your determination and resilience.

Frequently Asked Questions

Is the Peloton Bike Magnetic Resistance?

Yes, Peloton bikes utilize a magnetic resistance system. This sophisticated system uses magnets to generate resistance against the bike’s flywheel, ensuring a smooth and quiet ride. However, if the magnetic field is disrupted, the bike’s resistance might not work effectively, requiring recalibration or professional intervention.

How to Reset the Peloton

Sometimes, a simple reset might be all you need to resolve minor glitches, including resistance issues. To reset your Peloton, press and hold the power button at the back of the touchscreen until the device switches off. After a moment, press the button again to restart the system. However, it’s important to note that a reset won’t necessarily fix all resistance-related problems.

Does My Peloton Have a Warranty?

Yes, Peloton offers a 12-month limited warranty on its bikes. This warranty covers potential physical defects and materials defects, including issues where the bike’s resistance is not working correctly. Peloton will likely cover the repair or replacement costs if you encounter any such defects within the warranty period. That’s why owning a new bike from Peloton adds you a certain security when it comes down to technical issues.

How Do You Troubleshoot a Peloton?

Troubleshooting a Peloton involves identifying the issue – such as resistance not working – and taking appropriate corrective measures. This process might entail calibrating the bike, performing a system reset, or contacting Peloton customer support. Also, make sure to check your bike’s user manual or Peloton’s online resources for additional guidance.

Preventive Measures and Regular Maintenance

Preventive measures are the best way to avoid potential issues with your Peloton bike. By cleaning and inspecting your bike regularly, ensuring proper use and adjustment of the resistance knob, and keeping your bike’s software up-to-date, you can prevent many problems. By taking these steps, instances where Peloton resistance is not working, will become less frequent, leading to a more seamless and enjoyable workout experience.

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Dan is the owner of Sportscalorie. His mission is to educate people through his own experience. He proudly says that cycling changed his life.